Terms & Conditions
ORIENT TEXTILE MILLS IN THIS DOCUMENT IS REFFERED TO AS OTM
These terms & conditions set out the basis on which you can visit and use our website. Please read them carefully as they contain important information.
GENERAL TERMS AND CONDITIONS
This site is owned and operated by OTM Orient Textile Mills Limited.501, Main National Highway, Landhi, Karachi-75120-Pakistan. If you want to ask us anything about these terms & conditions or have any comments or complaints on or about our website, please email us at +92-21-35001592-95) info@​orienttextilemills.com
SHIPPING
OTM shipping timing for orders DELIVERY within PAKISTAN will be (2-3 Weeks) if the product is available, other wise the customer will be informed regarding the availability. For International Customers delivery timing will be (3-4 Weeks) ) if the product is available, other wise the customer will be informed regarding the availability.
CONTRACT / ACCEPTION OF THE ORDER
The acceptation of your order begins with the delivery of an Email conforming your order contents, and fulfilling the document requirements.
ORDERING ERRORS
You are able to correct errors on your order up to the point at which you click on ‘place order’ on the final page of our ordering process.
RETURN POLICY
OTM does not offer any return or MONEY-BACK-GURANTE on all purchased items.(The refund occurs unless the unlikely situation occurs in which we have sent you a defective or wrong item!) that will be only refunded if the purchased good is unused and undamaged by the customer.
DELIVERY CHARGES
Delivery charges vary depending on the type of products ordered and the service you select and cannot be refunded. For full details please refer to our Delivery Services and Charges section.
Duty may apply to customer depending on the countries customs rules and regulation.
ACKNOWLEGMENT AND ACCEPTANCE OF YOUR ORDER
If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order. Our acceptance of your order will take place upon dispatch of the product(s) ordered.
TAXES
The prices include all taxes.
